At Athos Pvt Ltd, we strive to provide a smooth and transparent shopping experience. Please read our policies carefully before placing an order.
Order Cancellation
Orders can be cancelled within 12 hours of placement.
Cancellation requests made after 12 hours will not be accepted as processing may have already begun.
Return & Exchange Policy
We accept returns and exchanges within 7 days of purchase.
Items must be:
Unused, unworn, and in original condition
Returned in original packaging
Accompanied by proof of purchase
Note: Personalized or custom jewelry is not eligible for return or exchange unless the item is damaged or incorrect.
Return Shipping
Return shipping costs are the responsibility of the customer.
However, if the item received is damaged or incorrect, we will cover the return shipping cost.
📞 How to Initiate a Return or Exchange Please email us at info@athospvtltd.com with your order number and reason for return. Our team will guide you through the process.